Our mobile app is closing...
We’re moving The Essence Vault to a web-only shopping experience, so we can focus on making one destination faster, easier and better for every customer.
You can still browse, shop and discover your favourite fragrances on our website - no new app or download needed
Scroll down to claim your exclusive thank-you discount code.
Why we’re making this change
When we launched our app, the goal was simple: to give customers a quick and easy way to shop The Essence Vault from their phones.
Over time, our mobile website has become the best place for us to improve the shopping experience. It lets us launch updates faster, keep everything in one place and make sure every customer has access to the same offers, products and support.
That means the app is closing, and our website will now be the main place to shop with us from your phone. Nothing about the fragrances you love is changing - we’re simply focusing our energy where we can give you the best experience.
A Little Thank You From Us!
Thank you for using the app and for moving across to our website. As a small thank you, enjoy 15% off your next web order with the code below.
Use this code at checkout Gekopieerd
Valid for one use per customer. Cannot be combined with other offers.
NEXT STEPS
What You Need to Do Next
Visit our website
Open theessencevault.co.uk in your mobile browser.
Save it for quick access
Bookmark the site or add it to your home screen, so it works like a shortcut.
Use your thank-you code
Enter SWITCH15 at checkout to enjoy 15% off your next web order.
Remove the app when you’re ready
Once you’ve saved the website, you can delete the app from your phone.
QUESTIONS & ANSWERS
Frequently Asked Questions
Our dedicated UK support team are always here to help!
Open theessencevault.co.uk in your mobile browser. On iPhone, tap the share icon and choose Add to Home Screen. On Android, open your browser menu and choose Add to Home screen.
Open theessencevault.co.uk in your browser and use the bookmark or favourites option. This lets you return to the website quickly whenever you want to shop.
You can continue using the website for shopping and order support. If you need help with a previous order, use your order confirmation email, account area or contact our customer care team.
Future offers will be shared through our website and usual customer channels.
As a thank you for moving across, you can use SWITCH15 for 15% off your next web order.
We are focusing on the website because it is the best place for us to improve the shopping experience for every customer. It means faster updates, one place to shop and no app downloads or updates required.
No urgent action is needed. We recommend visiting the website, saving it to your phone for quick access and using your thank-you code on your next web order.
SCENT DISCOVERY QUIZ
Not Sure Where to Start? Let Us Do the Work
Answer 5 questions about your personality, preferences, and the moments you want your scent to capture. We'll match you to the fragrances you're most likely to love.
Takes under 60 seconds
No email required to see your results
94% of customers say their matches felt "spot on"
Retake anytime as your tastes evolve
Over 1,000,000 scent profiles matched
